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Regional Senior Service Engineer (X-Ray System)

$3500- $4800
Full-time Permanent
Medical Equipment & Instruments
Date posted:
This vacancy has now expired.

Responsible for sales & service support for X Ray systems to customers and distributors in

the region


Job Responsibilities

  • Regional customer support and arrange service visits
    • To setup, maintenance, repair, troubleshoot and relocation industrial X-ray system at customer site
    • Advice customer and distributor for X-ray system
    • To collect items for in house repairs
  • Answer sales and technical inquiries
  • Service support administration
    • To quote / invoicing for repair and spare parts
    • To Coordinating purchasing order for repair and spare parts
    • To send / deliver repair item and spare parts
    • To arranging service contracts and service report
  • To setup items / dismantle and attend exhibitions, seminars / demonstrations
  • Provide pre-sales and technical support to customers and distributors
  • Maintain highest level of service and relationship at all times with the trade to gain the best support in the industry
  • Attend meetings and trainings assigned by superior
  • Provide and conduct operation / service trainings to customers and distributors
  • Present and lead presentation, demonstration and sample measurement
  • Type weekly / monthly report for activities in the week / month
  • Submit related / required data and participate in discussions or projects basis to develop an understanding of X Ray system
  • Gather relevant market information such as market trends and competitors’ activities
  • Assist General Manager in regional sales & marketing activities
  • Assist and work closely with sales team in Instruments Department as well as distributors
  • Support and consult marketing activities, and monitor and report on activities
  • Any other job assigned by superior



  • Diploma in Engineering Discipline or above, preferably mechanical or electronics with mechanical skills
    • Good mechanical skills
    • Strong computer skills
    • Excellent communication, customer service, and follow up skills
  • Experience in Industrial Manufacturing process or Quality Assurance
  • Failure Analysis presentation and analytical skill
  • Experience 3D modeling software
    • Volume Graphic Studio
  • Knowledge on Radiography (X-Ray) inspection
  • Prior experience on Radiology (X-ray) equipment
  • X-Ray and CT experience
  • More than 5 years of relevant working experience


Kindly send your CV to

Please note that due to high volume of applicants, only shortlisted candidates will be notified.


Company Name: ScienTec Consulting Pte Ltd (ScienTec Search)

EA Licence No.: 11C5781

EA Personnel: Julianna Goh Phaik Hsia

EA Personnel Reg. No.: R1331166

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