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Merchant Acquisition Manager

Full-time Permanent
Date posted:
This vacancy has now expired.
• Position: Merchant Acquisition Manager
• Employment type: Permanent

Job description
This role will be responsible for all merchant acquisitions of our payments business and requires the individual to be responsible for all aspects of the Merchant Acquiring business, including business and financial performance, evolution of strategy, operational execution and planning functions.

Job Responsibilities:
  • Developing and executing strategies on product proposition to drive incremental acquisition opportunities.
  • Driving all activities of the Acquiring lifecycle - Merchant Sales (Acquisitions for POS & Payment Gateways), Merchant Operations & Servicing, Planning & Strategy for revenue growth, Merchant Portfolio interventions, Chargeback and Fraud Management, Product & Processing capability enhancements.
  • Managing strategic partnerships with key merchants: helping build product propositions and growing issuance & spends, with an objective to grow market share.
  • Driving profitable growth in market share, handling the P&L responsibility, while growing merchant acceptance footprint.
  • Responsible for overseeing Merchant set-up and installation, Pricing, capex decisions, Field Service, Call Center support to ensure service quality.
  • Growing merchant acquiring (POS & E-Commerce) footprint, volume through-put, share of swipes, unit-profitability and market share.

  • At least 8 years of experience in payment solutions, operations and controls.
  • Well-informed of the market competitive structure, industry best practices and related regulations for the e-payments business.
  • Analytical and problem-solving skills coupled with decision making ability.
  • Proven team leadership, interpersonal skills, and ability to get things done.
  • Ability to clearly communicate high level strategy and technical details effectively across disciplines, locations, and organizations, including to senior leadership.
  • Adept at managing competing priorities in a complex portfolio of work in order to quickly set direction.
  • A self-motivated, self-directed individual who can also motivate and collaborate with a cross-functional, matrixed team.
  • Be an informed decision maker for his/her team in order to drive results in a timely fashion
  • Proven experience in planning, cost management, organizational development and change management.

Special Considerations:
  • Keen sense and interest in latest technology developments, market trends, near future trends and web technologies.
  • Highly organized, deadline orientated and self-motivated. Ability to think outside of the box.
  • Proactive personality with strong planning and organizational skills.
  • Highly adaptable to changing environment and business landscape.
  • Fast learner, self-motivated and self-starter who can act on own initiative.
  • Ability to work well in a complex, matrixed environment.
If keen, kindly forward your resume/application to

Do please note that only shortlisted candidates will be contacted.

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Company Name: ScienTec Consulting Pte Ltd
EA licence no.: 11C5781
EA personnel name: Olsem Stefanus Emmanuel
EA personnel registration no.: R1655896